Privacy Policy

Privacy Policy for MedaGlow

Effective Date: March 15, 2026

At MedaGlow (medaglow.com), we prioritize the clinical integrity of our products and the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our store or make a purchase.

1. Information We Collect

To provide a seamless "science-led" shopping experience, we collect the following:

  • Order Information: Name, billing/shipping address, payment information (processed via secure gateways), email address, and phone number.

  • Device Information: We automatically collect data about your device, including IP address, time zone, and cookies installed on your device to improve site functionality.

  • Tracking Technologies: We utilize tools like the Meta Pixel to understand how you interact with our clinical formulations and to provide relevant advertisements.

2. How We Use Your Information

We use the collected information to:

  • Fulfill orders placed through medaglow.com (including processing payments and arranging shipping via Leopard Courier or other local partners).

  • Communicate with you regarding order updates or clinical product inquiries.

  • Screen for potential risk or fraud.

  • Provide personalized advertisements and "Treatment Deal" recommendations based on your browsing preferences.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us provide our services:

  • Shopify: We use Shopify to power our online store.

  • Logistics Partners: Your shipping details are shared with couriers to ensure the safe delivery of your skincare and haircare treatments.

  • Compliance: We may share information to comply with applicable laws and regulations in Pakistan or internationally.

4. Data Integrity & The MedaGlow Guarantee

In line with our brand's commitment to transparency, we ensure that your data is handled with the same precision as our formulations. Our Ingredient Accuracy Guarantee extends to our data practices: we do not sell your personal data to third-party brokers.

5. SEO & User Tracking (Cookies)

MedaGlow uses cookies to enhance SEO performance and user experience. You can opt out of targeted advertising through your browser settings or via the Meta opt-out pages. Using our site signifies your consent to our use of these tracking technologies for optimization purposes.

6. Your Rights

If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

7. Contact Us

For more information about our privacy practices, or if you have questions regarding our "pharma-style" standards, please contact us at:

MedaGlow Email: admin@medaglow.com

WhatsApp: +923214973438